Last updated: 06 November 2025
At Garden of Blessings (“we”, “us”, “our”), accessible via https://gardenofblessings.co.uk (the “Website”), we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information and your rights in relation to it under UK data protection law, including the UK GDPR and the Data Protection Act 2018.
By using the Website or engaging our services, you agree to the collection and use of your information in accordance with this policy.
Data Controller:
Garden of Blessings
Email: info@gardenofblessings.co.uk
Phone: 07429 341 497
Website: https://gardenofblessings.co.uk
If you have any questions about this Privacy Policy or how we use your personal data, please contact us via the details above.
3.1 Information you provide to us
We may collect personal information that you provide when you:
– Enquire via contact form, phone, email or WhatsApp;
– Engage our burial or pre‑planning services;
– Register for a payment plan;
– Provide information about a deceased person in connection with our services.
This may include:
– Name and contact details (phone number, email address, postal address);
– Service‑related details (deceased’s details, location, preferred burial arrangements);
– Payment plan and billing information;
– Any other information you choose to supply to us.
3.2 Information we collect automatically
When you visit our Website we may automatically collect or receive certain information from your device. This may include:
– Device and browser information (IP address, browser type, device ID);
– Pages you visit and how you interact with the Website;
– Cookies and similar tracking technologies (see Section 8).
3.3 Sensitive personal data
Given the nature of our services, we may (with your explicit consent) collect “special category” data (for example, information relating to religious beliefs, or details about deceased persons) where strictly necessary for the service you have requested.
We will only use your personal data for specified, explicit and legitimate purposes, which include:
– Responding to your enquiries and providing our burial or pre‑planning services.
– Setting up and managing payment plans and related billing.
– Performing administrative and internal tasks (e.g., accounting, auditing, record‑keeping).
– Improving our Website, services and user‑experience.
– Complying with legal, regulatory and contractual requirements.
We will not use your data for automated decision‑making or profiling without your explicit consent.
We rely on the following legal bases for processing your personal data:
– Contract performance: to fulfil our contractual obligations when you engage our services.
– Legitimate interests: to manage and improve our operations and services, provided this does not override your rights.
– Legal obligations: to comply with applicable laws and regulatory requirements.
– Consent: where applicable (for example, for special category data or marketing communications). You may withdraw your consent at any time.
We may share your personal information with third parties only as follows:
– Service providers, suppliers or partners who assist us with fulfilling burial, funeral or pre‑planning services (e.g., funeral directors, cemeteries, transport).
– Payment processors and financial institutions to administer payment plans.
– IT, hosting and support service providers to manage our Website and data infrastructure.
– Legal or regulatory bodies when required by law or to protect our rights or property.
We do not sell or rent your personal data to third parties for marketing or other purposes.
Your data is predominately stored and processed within the UK. Where any personal data is transferred outside the UK or EEA, we will ensure appropriate safeguards are in place (such as UK‑approved standard contractual clauses) to protect your rights.
We use cookies and similar technologies to:
– Support the functionality of our Website;
– Understand how you use our Website and improve its performance;
– Manage visitor preferences;
– Analyse traffic and user behaviours.
You can control or disable cookies through your browser settings. Please note that disabling some cookies may impact your ability to use certain features of the Website.
We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy and in compliance with legal and regulatory obligations. Typical retention periods:
– General enquiries: approx. 12 months.
– Completed service contracts, burial plans and related records: minimum 7 years.
– Payment plan records: 7 years (or as required by law).
Under UK GDPR you have the right to:
– Request access to the personal data we hold about you (“subject access request”).
– Request correction of inaccurate or incomplete data.
– Request deletion of your data (“right to be forgotten”), subject to legal or contractual obligations.
– Request the restriction of processing of your data.
– Object to processing of your data where we rely on legitimate interests.
– Request portability of your data (where technically feasible).
– Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at the email address above. We may ask you to verify your identity before processing your request. We aim to respond within one month (or up to three months in complex cases).
We implement appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Examples include:
– Secure servers and firewalls
– Encryption of data in transit and at rest
– Access controls and internal data‑handling policies
– Regular training of our staff
However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
Our Website may contain links to external websites operated by other parties. We are not responsible for the privacy practices or content of those other websites. We recommend you check their respective privacy policies.
We may update this Privacy Policy from time to time. We will publish the updated policy on this page and update the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we process your personal data.
If you have any questions or concerns about this Privacy Policy, please contact:
Garden of Blessings
Email: info@gardenofblessings.co.uk
Phone: 07429 341 497
Website: https://gardenofblessings.co.uk